Contact our team
Need help? Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. Use live chat or email for fast answers, or contact us about deposits, withdrawals, KYC, or bonus queries. For payment or verification guidance we’ll point you to the right steps and documents, and account history checks. If you prefer phone contact, we also provide a direct support line. Reach out anytime and we’ll respond via the channel that suits you best.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat and email, fast response) |
| General enquiries | [email protected] (corporate and general queries, press) |
| Affiliates | [email protected] (partnerships, tracking and payments) |
| Payments | [email protected] (billing and settlement queries) |
| Phone | +1 347 920 4561 (sales and support) |
| Working hours | 24/7 |
Email assistance
Email is the preferred way to contact us for detailed requests, account issues, or when you need to submit documents. Please include a clear subject line, your account ID and up-to-date contact details to avoid delays. Send enquiries to [email protected] and allow a few business days for a full response on complex cases.
Send us a message
Response Time
Our support team aims to respond promptly. Most inquiries are answered within one business day, while complex issues that require verification or input from other departments may take longer. We will keep you informed about any expected delays and provide an estimated resolution time. For urgent matters, use live chat for the fastest assistance; email requests are handled during business hours.
Feedback
We welcome your feedback, suggestions, and ideas to help improve the site. Please tell us what works well and what could be clearer - your input is reviewed carefully and passed to the team to improve features, promotions, and overall usability. Send your thoughts via live chat or email to [email protected], and we’ll use your feedback to make the experience better for all players.